Frequently Asked Questions

How do I enroll in Fulfillment by Amazon?

Where will I send my products for Fulfillment by Amazon? How do I register products for Fulfillment by Amazon? Can I have Amazon fulfill some orders while I fulfill others directly? Can I use Fulfillment by Amazon for orders from other sales channels (not on Amazon.com)?

What items are not eligible for Fulfillment by Amazon?

More Guidelines and Frequently Asked Questions

How do I enroll in Fulfillment in Amazon?

Any seller can register for Fulfillment by Amazon. There are no set up or subscription fees to use the service. If you are already a seller on our Marketplace platform (or if you sell media products such as books, music, or video games), your current Marketplace Seller Account will now display an offer to join FBA on the right side of the page. If you are new to selling on Amazon (and you do not sell media products), you can register as a seller right now by clicking here.

What does Fulfillment by Amazon cost?

When an order is fulfilled for you, we charge fulfillment fees for the picking, packing and shipping of your product to your customer. When selling on Amazon, the merchant does not have to set or collect shipping charges. You simply pay the fulfillment fee regardless of what shipping method the buyer receives.

When selling on other channels, the seller receives the order and tells Amazon (via a form or a feed) where to send the product and what shipping method to use. The cost of this shipping is then passed through to the merchant. For a full explanation of Fulfillment by Amazon fees, see our pricing page.

Where will I send my products for Fulfillment on Amazon.com?

Once you’ve identified the inventory you want Amazon to fulfill, our software will determine where it will be sent. The destination warehouse will vary depending on many factors, including your location, the category and size of your products and other geographical considerations.

How do I register products for Fulfilment by Amazon?

Using the Manage Your Inventory feature of Seller Central (the Selling on Amazon management Web site) you simply select the items you wish to have Amazon fulfill and register them. Once registered, we’ll provide you the shipping and item labels you’ll use to prepare your inventory and send it to us. Once received, your items will be available for sale

Can I have Amazon fulfill some orders while I fulfill others directly?

Yes. You may sell some product units using Fulfillment by Amazon while fulfilling others yourself. For product units you do not register for Fulfillment by Amazon, you will be able to continue receiving orders through the Amazon.com Web site, and you will continue to be responsible for fulfilling those orders.

Can I use Fulfillment by Amazon for orders from other sales channels (not on Amazon.com)?

Yes. You can ship your product units to us, and we will pick, pack and ship the items to your customers when you tell us using our Basic Fulfillment service. With Basic Fulfillment, merchants can submit order fulfillment requests to Amazon.com using either a simple Web form a flat file upload (for bulk requests) or you can use a direct Web-site-to-Web-site XML integration.

When the seller submits a fulfillment request for Basic Fulfillment, they include the buyer’s address and shipping instructions (including the method/ship speed for Amazon to use). They can even include a customized note to the buyer on the packing slip. This allows you to sell your products on other platforms but still take advantage of our fulfillment centers and our experience in shipping products.

What items are not eligible for Fulfillment by Amazon?

The Amazon Services Business Solutions Agreement sets forth products that are excluded from the program. Some products excluded from Fulfillment by Amazon may still be eligible for sale on the Amazon.com Web site. However, you will need to handle fulfillment for these products yourself.