How Does Amazon Commerce Work?

• ECOMMERCE SOLUTION: From Transaction to Delivery
• YOUR BRAND: Create the Best User Experience
• YOUR CUSTOMERS: Build and Maintain Relationships
• YOUR FUTURE: Continuing to Build Your Business

Amazon Commerce

is a multichannel solution that empowers retailers to quickly and easily enable a unique, branded customer shopping experience, providing an unprecedented choice in how customers discover, order, pay for and receive products across store, web and phone channels. Read More

Customer Centered Commerce: Our solution is designed to break down the barriers that prevent retailers from providing their customers the best possible multichannel experience.

Download Amazon Commerce Overview

Amazon Commerce Includes...

Store: Our Store Application is fully configured, branded and ready to use for direct order-taking by store staff, product search and browse, store level reporting, in-store pickup and customer service.

Web: Our Web Application is designed to accelerate your website implementation (reducing time to ROI) allowing you to configure and customize existing features, and modify the presentation to enforce your brand.

Phone Catalog: Our Phone Catalog Application enables call center users to find, discover and purchase inventory on behalf of customers calling via phone.

Customer Service: Our Customer Service Application enables you to deliver personalized customer service across all channels through a flexible and comprehensive set of web-based tools.

Fulfillment Services: Amazon Fulfillment capabilities promote customer loyalty by continually exceeding your customers' product handling and delivery expectations.

Retailers' Stories Target benefits from Amazon Commerce

"Through our association with Amazon Commerce, Target has enjoyed tremendous growth and provided our guests with a superior online shopping experience," said Dale Nitschke, president of Target.com. "We are pleased that Target will be able to remain focused on our core strengths of merchandising and design, while continuing to benefit from Amazon's innovation and expertise." Read More Amazon Commerce is committed to enabling the best and most profitable shopping experiences for our clients, their brands and their customers. Check out Retailers' Stories from successful retailers including Target, Sears Canada and bebe right here.